Terms and Conditions
1. Organizer
This prize draw (the “Draw”) is organized by TotalCare Concierge (“Organizer”), located in Alberta, Canada.
2. Eligibility
To be eligible for entry into the Draw, participants must:
• Be new clients of TotalCare Concierge who sign up for services between August 22, 2025, and December 31, 2025 (inclusive).
• Receive a minimum of 50 hours of care in at least one full calendar month during the eligibility period.
• Be actively receiving care and in good standing (i.e., no outstanding invoices or violations of the service agreement) at the time the prize is awarded.
Ineligible Participants: Employees, contractors, agents, and immediate family members (parents, children, siblings, or spouses) of TotalCare Concierge are not eligible to participate.
3. How to Enter
Eligible clients will be automatically entered into the Draw once they have satisfied the eligibility criteria. No additional action or purchase beyond regular care services is required.
4. Prize
• One (1) Apple Watch SE (44mm GPS Model) with fall detection.
• Approximate retail value: $390 CAD.
• The prize is non-transferable, non-exchangeable, and not redeemable for cash.
• TotalCare Concierge reserves the right to substitute the prize with one of equal or greater value if the advertised prize becomes unavailable.
5. Draw and Awarding
• The Draw will be held on March 16, 2026, at the TotalCare Concierge main office.
• The winner will be selected via a random draw from all eligible entries.
• There will be no independent auditor present during the draw.
• The selected winner will be contacted by phone and/or email within 3 business days of the Draw Date.
• If the winner cannot be reached within 7 business days, is found to be ineligible, or declines the prize, another eligible entry may be drawn.
• The prize will be awarded no later than March 30, 2026.
6. Minimum Participation Requirement
TotalCare Concierge reserves the right to cancel the Draw and not award the prize if fewer than five (5) eligible entries are received by December 31, 2025. In such a case, all eligible entrants will be notified, and no compensation or substitution will be provided.
7. Odds of Winning
The odds of winning depend on the total number of eligible entries received during the Entry Period. For example, if 50 eligible clients are entered, the odds of winning are 1 in 50.
8. Publicity
By accepting the prize, the winner agrees that TotalCare Concierge may use their first name, city, and/or likeness for promotional purposes in any media without additional compensation, unless prohibited by law.
9. Privacy
All personal information collected will be used solely to administer the Draw and in accordance with the Personal Information Protection Act (PIPA) of Alberta and TotalCare Concierge’s Privacy Policy. Information will not be sold or shared with third parties, except as necessary to conduct the Draw.
10. Limitation of Liability
By entering, all participants agree to release and hold harmless TotalCare Concierge, its employees, directors, and agents from any liability arising from participation in the Draw or use
of the prize. TotalCare Concierge is not responsible for any technical, human, or other error in the administration of the Draw or prize distribution.
11. General Terms
• TotalCare Concierge reserves the right to modify, suspend, or cancel the Draw at any time if it cannot be operated as planned, including due to fraud, technical failures, or any
other causes beyond its control.
• These Terms and Conditions are governed by the laws of the Province of Alberta and the applicable federal laws of Canada.
• Any disputes arising in connection with this Draw shall be resolved exclusively in the courts of Alberta.
• If any part of these Terms is found to be invalid or unenforceable, the remainder will remain in full force and effect.
12. Contact
For questions regarding the Draw or these Terms and Conditions, please contact:
TotalCare Concierge
info@totalcareconcierge.com
587-973-2273